Report a Concern​

Bentonville 311 provides the citizens of Bentonville with a simple online single point of contact for every City department. 

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Bentonville 311 is not to be used for emergency situations as it is only monitored during business hours.

For Emergencies, please dial 911.

For an utility emergency call 479-271-3140 during normal office hours or after hours 1-800-286-1262 for faster service.

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The new Bentonville 311 system brings unprecedented levels of openness, innovation and accountability to the delivery of

City services. 

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With the new Bentonville 311 online system, you can:

• Create a new service request

• Check the status of existing requests

• Snap a photo and submit it with a request to improve accuracy

• Receive email notification on service concern progress

• Provide feedback upon completion of your concern

Bentonville 3 1 1

connecting citizens to services

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How to report a service concern

To report a service concern, get started here or click the pencil icon on the left to begin.

Simply fill out the form for the requested service and you will

receive email notifications on the progress as our City team addresses your concern.

Non-emergency service requests for street light maintenance, trail repair, drainage issues, and many other services are listed in a category menu.

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If you can't find your category give us a call and we will help you with your service request.

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Contact us at 479-271-5966 or email: mayor_assistant@bentonvillear.com